Privacy policy

NOUNMEDIA is an independent study platform for students of the National Open University of Nigeria (NOUN). We are not run by, or an official part of, NOUN.

For any privacy question or request, email nounmedia7@gmail.com or WhatsApp 0805 388 3645.

• Account details: your name, email address and study level, and your Google profile name and email if you sign in with Google.
• Purchases: which material you bought, the amount, the date and the payment reference.
• Sign-in data: a secure session cookie that keeps you logged in.
• On your own device only: your CGPA calculator entries and study planner items. These are saved in your browser and are not sent to us.

We never see or store your card number, card PIN or bank login. Payments are handled by Paystack on its own page.

• To create and secure your account and let you log in.
• To let you download materials and to unlock materials you have paid for.
• To confirm payments, prevent fraud and answer support requests.
• To keep the platform working and fix problems.

We do not sell your personal information.

We use trusted services that process data for us:

• Supabase: database, sign-in and file storage.
• Netlify: website hosting.
• Paystack: payment processing. Its own privacy policy applies to your payment details.
• Google: if you choose to sign in with Google.
• YouTube: only when you tap a video. Videos use the privacy-enhanced player and do not load until you tap.

These providers may store or process data outside Nigeria. We share only what is needed for each service to work.

We keep your account details while your account is open. Purchase records are kept as long as needed for accounting, fraud prevention and to let you re-download what you bought. You can ask us to delete your account at any time.

Under the Nigeria Data Protection Act 2023 you can ask to see the personal data we hold about you, correct it, or ask us to delete it. We may keep limited records where the law or a payment dispute requires it. Email nounmedia7@gmail.com and we will respond within a reasonable time.

Files are stored privately and are opened only through short-lived links for logged-in students. Access rules are enforced in our database. No system is perfectly secure, so please use a strong password and do not share it.

NOUNMEDIA is meant for university students. If you are under 18, please use it with a parent or guardian's permission.

We may update this policy. The date at the top shows when it last changed. Continued use after a change means you accept it.